Putting you and your family on the road to better health.

Putting you and your family on the road to better health.

How MAP® Works

It takes information, education, one-on-one guidance, and a high level of trust to change healthcare. MAP® does this and more. As a MAP® member, you’ll be empowered to make the best decisions about your health and will be connected with a Nurse Advocate who will work hard to make sure that you and your family receive the best healthcare possible.

When you or someone in your family has a medical question or needs treatment and help finding the best physician, make MAP® your first call.

How MAP® Works

It takes information, education, one-on-one guidance, and a high level of trust to change healthcare. MAP® does this and more. As a MAP® member, you’ll be empowered to make the best decisions about your health and will be connected with a Nurse Advocate who will work hard to make sure that you and your family receive the best healthcare possible.

When you or someone in your family has a medical question or needs treatment and help finding the best physician, make MAP® your first call.

A Simple, Step-by-Step Process

A Simple, Step-by-Step Process

1

Call MAP®

Toll free 1-888-289-0700

Speak with a MAP® Nurse Advocate (RN) about your medical concerns.

(Members Only Services) Have your insurance card ready when calling.

2

MAP® Solves Your Medical Concerns

Your MAP® Nurse Advocate will provide answers and offer options to help you make informed decisions about your healthcare.

3

MAP® Shares Research Results

Your MAP® Nurse Advocate will call you to discuss results and options, and email you a user-friendly report. Now you are ready to contact your provider.**

1

Call MAP®

Toll free 1-888-289-0700

Speak with a MAP® Nurse Advocate (RN) about your medical concerns.

(Members Only Services) Have your insurance card ready when calling.

2

MAP® Solves Your Medical Concerns

Your MAP® Nurse Advocate will provide answers and offer options to help you make informed decisions about your healthcare.

3

MAP® Shares Research Results

Your MAP® Nurse Advocate will call you to discuss results and options, and email you a user-friendly report. Now you are ready to contact your provider.**

**When making an appointment with a MAP® preferred provider, insist upon the MAP® preferred provider to avoid any attempt by office staff to schedule you with a different provider. If the provider is not readily available, request instead to be placed on a cancellation list. You may also request to have your primary care physician contact the specialist directly to request or arrange an earlier appointment.

Researching and comparing your healthcare options has never been easier!

MAP® makes it easy for you and your family to receive answers to your important healthcare questions and concerns, and to get help obtaining the highest quality medical services that you need.

MAP® Nurse Advocates provide independent and unbiased information about providers within your network for the best care possible at a fair price.

Researching and comparing your healthcare options has never been easier!

MAP® makes it easy for you and your family to receive answers to your important healthcare questions and concerns, and to get help obtaining the highest quality medical services that you need.

MAP® Nurse Advocates provide independent and unbiased information about providers within your network for the best care possible at a fair price.

Why use MAP®?

When it comes to healthcare, MAP® believes that researching critical data and costs for all providers and facilities, as well as providing guidance to members is imperative for quality healthcare. The primary goal of MAP® is to help members better understand options and become more educated when making decisions. This approach has proven that members receive the best that healthcare has to offer at a fair price.

When choosing a MAP® preferred physician, we look for any disciplinary or malpractice issues; specific experience, volume of procedures performed, and other quality indicators (mortality and complication rates); medical education and training; insurance network participation; facility affiliation; board certification; and more.

When to use MAP®?

MAP® assists members in navigating their health plan and the constantly changing healthcare system. A MAP® Nurse Advocate, a Registered Nurse will assist you throughout your entire episode of care, helping organize and outline appropriate steps to receive the most effective treatment. Our number one priority is ensuring that you receive the highest quality care.

To accomplish this, MAP® offers one-on-one guidance, reviewing your health insurance details, identifying the highest quality physicians, determining effective treatment options, locating the most cost-effective facilities, and providing answers to medical questions, benefits, provider balance billing, etc.

Why use MAP®?

When it comes to healthcare, MAP® believes that researching critical data and costs for all providers and facilities, as well as providing guidance to members is imperative for quality healthcare. The primary goal of MAP® is to help members better understand options and become more educated when making decisions. This approach has proven that members receive the best that healthcare has to offer at a fair price.

When choosing a MAP® preferred physician, we look for any disciplinary or malpractice issues; specific experience, volume of procedures performed, and other quality indicators (mortality and complication rates); medical education and training; insurance network participation; facility affiliation; board certification; and more.

When to use MAP®?

MAP® assists members in navigating their health plan and the constantly changing healthcare system. A MAP® Nurse Advocate, a Registered Nurse will assist you throughout your entire episode of care, helping organize and outline appropriate steps to receive the most effective treatment. Our number one priority is ensuring that you receive the highest quality care.

To accomplish this, MAP® offers one-on-one guidance, reviewing your health insurance details, identifying the highest quality physicians, determining effective treatment options, locating the most cost-effective facilities, and providing answers to medical questions, benefits, provider balance billing, etc.

Call us first when you have a medical question or when you need to find a physician.

Call us first when you have a medical question or when you need to find a physician.

If you are currently a MAP® member and need assistance please call us at 1.888.289.0700 to speak to a MAP® Nurse Advocate.

Call MAP® when:

  • You have some medical symptoms and would like to talk with someone about them.
  • You need to see a specialist or have a procedure done in a hospital or outpatient facility.
  • You would like to have information on alternative treatment options you may want to consider.
  • You would like to discuss questions to ask your physician regarding symptoms and ailments you may have.
  • You would like information on organizations, social services and assistance groups available in the area that you may want to contact.
  • You would like to have quality information on any physicians or medical facilities in your area.
  • You have medical questions you would like to have answered by one of our medical professionals.
  • You need medical information on specific ailments.
  • You are having trouble getting the medical services you need . . . when you need them.
  • You want a second opinion.
If you are currently a MAP® member and need assistance please call us at 1.888.289.0700 to speak to a MAP® Nurse Advocate.

Call MAP® when:

  • You have some medical symptoms and would like to talk with someone about them.
  • You need to see a specialist or have a procedure done in a hospital or outpatient facility.
  • You would like to have information on alternative treatment options you may want to consider.
  • You would like to discuss questions to ask your physician regarding symptoms and ailments you may have.
  • You would like information on organizations, social services and assistance groups available in the area that you may want to contact.
  • You would like to have quality information on any physicians or medical facilities in your area.
  • You have medical questions you would like to have answered by one of our medical professionals.
  • You need medical information on specific ailments.
  • You are having trouble getting the medical services you need . . . when you need them.
  • You want a second opinion.

Frequently Asked Questions

Frequently Asked Questions

Obtaining quality medical care has become increasingly difficult and confusing. Usually, a person knows more about any other purchase they make other than the most important one — their healthcare. The Medical Advocate Program® MAP® assists you in making better, more informed decisions about your medical care and the costs involved in your choices. We answer your questions, help you find the right physicians and follow up with you until you achieve the outcome planned. The result — you waste less and get more out of your healthcare benefits, get better care and better outcomes—and you return to work faster, with fewer complications. MAP® is all about your health!

Your employer will pay for all of the costs of the program without any cost to you—the employee.

As a member, you and your immediate family are covered for services under The Medical Advocate Program® (MAP®), including your spouse and/or dependents, even though they may be covered under a different benefit program. Anyone in your immediate family may call at any time.

Just call a MAP® Nurse Advocate Toll Free number 888-289-0700.

Our offices are open Monday through Friday between the hours of 8:30am and 6:00pm Eastern Standard Time.

You will want to call The Medical Advocate Program® (MAP®):

  • When you have some medical symptoms and would like to talk with someone about them.
  • When you would like to have quality information on any physicians or medical facilities in your area.
  • When you need to see a specialist or have a procedure done in a hospital or outpatient facility.
  • When you have medical questions you would like to have answered by one of our medical professionals.
  • When you need medical information on specific ailments.
  • When you would like to have information on alternative treatment options you may want to consider.
  • When you want a second opinion.
  • When you would like to discuss questions to ask your physician regarding symptoms and ailments you may have.
  • When you would like information on organizations, social services and assistance groups available in the area that you may want to contact.
  • When you are having trouble getting the medical services you need . . . when you need them.

Call as often as you feel necessary. We encourage you to call on any health matter. We may call you for follow up to make sure your medical treatment is going as planned.

Yes. All information we obtain from any source regarding you or your family is kept completely confidential. We have strict procedures that follow the Federal and State guidelines for privacy of medical and personal information.

The Medical Advocate Programs® (MAP®) professional medical staff is comprised of both licensed nurses and physicians with many years of experience in helping others with their medical problems.

The Medical Advocate Program® (MAP®) owns a proprietary database of medical and cost data of highly-detailed information, which is compiled from inpatient and outpatient surgical procedures performed in medical facilities in your area. The data is frequently updated to ensure the MAP® Nurse Advocate uses the most current information to develop a comparative analysis of your options.

MAP® is completely independent from your employer, your physicians, your insurance carrier, and your claims administrator. MAP® representatives are medically-qualified professionals solely serving you and your family’s best interests.

Obtaining quality medical care has become increasingly difficult and confusing. Usually, a person knows more about any other purchase they make other than the most important one — their healthcare. The Medical Advocate Program® MAP® assists you in making better, more informed decisions about your medical care and the costs involved in your choices. We answer your questions, help you find the right physicians and follow up with you until you achieve the outcome planned. The result — you waste less and get more out of your healthcare benefits, get better care and better outcomes—and you return to work faster, with fewer complications. MAP® is all about your health!

Your employer will pay for all of the costs of the program without any cost to you—the employee.

As a member, you and your immediate family are covered for services under The Medical Advocate Program® (MAP®), including your spouse and/or dependents, even though they may be covered under a different benefit program. Anyone in your immediate family may call at any time.

Just call a MAP® Nurse Advocate Toll Free number 888-289-0700.

Our offices are open Monday through Friday between the hours of 8:30am and 6:00pm Eastern Standard Time.

You will want to call The Medical Advocate Program® (MAP®):

  • When you have some medical symptoms and would like to talk with someone about them.
  • When you would like to have quality information on any physicians or medical facilities in your area.
  • When you need to see a specialist or have a procedure done in a hospital or outpatient facility.
  • When you have medical questions you would like to have answered by one of our medical professionals.
  • When you need medical information on specific ailments.
  • When you would like to have information on alternative treatment options you may want to consider.
  • When you want a second opinion.
  • When you would like to discuss questions to ask your physician regarding symptoms and ailments you may have.
  • When you would like information on organizations, social services and assistance groups available in the area that you may want to contact.
  • When you are having trouble getting the medical services you need . . . when you need them.

Call as often as you feel necessary. We encourage you to call on any health matter. We may call you for follow up to make sure your medical treatment is going as planned.

Yes. All information we obtain from any source regarding you or your family is kept completely confidential. We have strict procedures that follow the Federal and State guidelines for privacy of medical and personal information.

The Medical Advocate Programs® (MAP®) professional medical staff is comprised of both licensed nurses and physicians with many years of experience in helping others with their medical problems.

The Medical Advocate Program® (MAP®) owns a proprietary database of medical and cost data of highly-detailed information, which is compiled from inpatient and outpatient surgical procedures performed in medical facilities in your area. The data is frequently updated to ensure the MAP® Nurse Advocate uses the most current information to develop a comparative analysis of your options.

MAP® is completely independent from your employer, your physicians, your insurance carrier, and your claims administrator. MAP® representatives are medically-qualified professionals solely serving you and your family’s best interests.