Director of Healthcare Operations
Colleen Hekkanen has been the Director of Healthcare Operations since 2014. Colleen advises and consults with the team on operations, communications and business strategies. Colleen personally manages cases and oversees the Case Management program. Due to her behavioral health background, Colleen also assists participants who have complex psychosocial needs. Colleen believes to be healthy, you must look at the whole person. Colleen is passionate about addressing a participant’s mental health wellbeing while working to dispel the stigma associated with mental illness.
Colleen has extensive experience in providing direct patient care to children and adolescents and has published a therapeutic technique in the book Assessment and Treatment Activities for Children, Adolescents, and Families: Practitioners Share Their Most Effective Techniques, Volume Two.
Colleen is a Licensed Clinical Social Worker (LCSW) with a Certification in Case Management (CCM). Colleen holds a MS in Social Work from the University of South Florida, and a BS with a focus on psychology and sociology from the University of Florida, where she graduated summa cum laude.