Delphi of Florida, LLC was founded in 2002 by two seasoned healthcare industry executives, Ed Dillabough and Jon Wittorff. Ed and Jon started their business model providing utilization review and case management services for self-insured employers. As the healthcare landscape was beginning to change to HSAs and higher deductible plans, these wise executives realized the need for educating consumers about the quality and costs of healthcare.
They had a ground-breaking idea to help employers reduce healthcare costs and add value to their healthcare benefit program. Why not educate employers’ biggest asset – employees? This is how the Medical Advocate Program or MAP® came about. MAP® researches quality and costs of physicians and facilities to give employees options to get the best, appropriate medical care. Even better, MAP® has Nurse Advocates who personally speak with participants on every phone call. MAP® became the “go to” healthcare transparency resource for employers and their employees.